Shipping Policy

Effective Date: July 9, 2026

Thank you for shopping with Lash Kiss. We are committed to processing and delivering your order as quickly and efficiently as possible. Please review our Shipping Policy before placing an order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and holidays.
During periods of high order volume, product launches, or promotional events, processing times may be longer. If there is a significant delay, we will notify you using the contact information provided with your order.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and order total.

Any available free shipping promotions will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (when available)

Delivery times are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.
Lash Kiss is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping addresses.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee changes once an order has entered processing.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery times are outside of our control.

Lash Kiss is not responsible for:

• Shipping carrier delays

• Weather-related delays

• Customs delays

• Lost or stolen packages after the carrier has marked the package as delivered

If your package appears to be lost in transit, please contact us. We will gladly assist you in working with the shipping carrier to help locate your shipment.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their local government.

Lash Kiss is not responsible for delays caused by customs clearance.

Split Shipments

If your order contains multiple items, we may ship them separately to ensure faster delivery. If this occurs, you will receive tracking information for each shipment.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain locations when required by law or due to carrier limitations.

Damaged Packages

If your package arrives visibly damaged, please photograph the package before opening it and contact us within 7 days of delivery.

Include:

• Your order number

• Photos of the shipping box

• Photos of the damaged product(s)

We will review your claim and work to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Lash Kiss
Email: Hello@lashkiss.com